Frequently asked questions
Short answers to the questions testers ask most. If something is still unclear, email us at kwalanotes@gmail.com.
Which languages does it understand?
KwalaNotes is built for mixed Setswana and English. The notes are written in English. It is still in testing, so the transcript can contain mistakes — mostly in names.
Does a bot join my meeting?
No. Nothing is added to your call. You record on your own machine and get notes afterwards.
Which call apps does it work with?
The app records your computer's sound, so it works with Zoom, Teams, Google Meet and WhatsApp desktop.
Any tips for clearer audio?
Use a headset if you can. It gives clearer sound and less echo. Keep the headset microphone close to your mouth, but not touching it.
What language are the notes in?
The summary, decisions and action items are written in English. KwalaNotes is built for mixed Setswana and English and is still in testing, so the transcript can contain mistakes — mostly in names.
What if the notes are unclear?
When the AI is not sure, the notes say "unclear" rather than guessing. You can always check the transcript for the exact words.
What happens to my audio?
Audio is deleted from the server right after transcription.
How are the notes written?
To write the summary, decisions and action items, the meeting transcript is sent over HTTPS to DeepSeek, an AI model provider whose servers are in the People's Republic of China. Only transcript text is sent — your audio is never sent to DeepSeek. See the privacy policy for details.
How do I delete a meeting?
Click Delete to remove a meeting from your computer.
Which operating systems are supported?
Windows only for now. Download the .exe file from
https://github.com/umar-arbi/setswana-notetaker-industry/releases/latest
and double-click it to run. Windows may show a
"Windows protected your PC" warning because the app is not
code-signed yet — click More info, then
Run anyway.
How do I install it?
Download the .exe file from
https://github.com/umar-arbi/setswana-notetaker-industry/releases/latest
and double-click it. Windows may show a "Windows protected your
PC" warning because the app is not code-signed yet — click
More info, then Run anyway. Then
enter the access key you were given.
How do updates work?
KwalaNotes updates itself. It downloads new versions in the background and installs them the next time you close and reopen the app. Your meetings and settings are kept.
How much does it cost?
[Price] per month. [Trial details]. See the pricing section for details.
How do I get in touch?
Email us at kwalanotes@gmail.com.