Help

Short, practical guides for using KwalaNotes. If something is still unclear, email us at kwalanotes@gmail.com.

Getting started

Download the .exe file from https://github.com/umar-arbi/setswana-notetaker-industry/releases/latest and double-click it. Windows may show a "Windows protected your PC" warning because the app is not code-signed yet — click More info, then Run anyway.

Open the app and choose Sign up. Enter your name, email and password, then type the 6-digit code we email you. Your first month is free with the code EISH.

If KwalaNotes can't hear your microphone, open Settings → Privacy & security → Microphone and turn on Microphone access and Let desktop apps access your microphone.

Recording an online meeting

KwalaNotes records your computer's sound, so it works with Teams, Zoom and Google Meet. When a call starts, KwalaNotes can ask whether you want to record — click Record to start.

Always tell the people in the call that you are recording, and get their agreement first.

Recording an in-person meeting

Put your laptop on the table, open the app and tick In-person meeting, then start recording. Because there are no separate tracks, the people in the room are labelled Speaker 1, Speaker 2, and so on.

Renaming speakers

Click the speaker label and type the real name. If KwalaNotes suggests a name for you, it is only a suggestion — nothing changes until you press Apply.

No internet?

Record anyway. The notes are written once you are back online. Audio is deleted from the server right after transcription, and if it cannot be sent it is never kept for more than 14 days.

Importing audio or video files

Use Import an audio file to add a recording from your phone or another device. Supported formats include MP3, M4A, WAV, MP4, MOV and MKV. Only the sound is used — video is not kept.

Notes styles and re-writing notes

Choose the notes style that suits the meeting. If the notes are not what you wanted, re-write them, or edit the summary, decisions, action items and transcript lines by hand. When the AI is not sure it writes "unclear" rather than guessing.

Ask about a meeting and Translate

You can ask a question about a meeting and get an answer taken from that meeting. Translate adds an English translation under each transcript line.

Privacy in brief

Audio is deleted from the server right after transcription. To write the notes, the transcript text is sent over HTTPS to DeepSeek, an AI model provider whose servers are in the People's Republic of China. Your audio is never sent to DeepSeek. Read the privacy policy for the full details.

Contact

Questions or problems? Use the contact form or email us at kwalanotes@gmail.com.